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to our online customer support center are always open. At your convenience, you
can use this self-service menu to find information, software, search support,
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Moving can be a traumatic and difficult time. There are so many items to take care of that it is easy to miss something. Too often the one item you miss can delay the entire move. New York Connect can help you move more efficiently. We've compiled a list of common moving problems and suggested solutions. If you are moving, click on the link for helpful tips and call New York Connect to see how we can assist you with your move.
Attention all NYCT Dial-Up Modem Users:
Effective August 30, 2006 our primary direct dial-up acces number for
New York City will be changing. The old access number, 212-461-3500,
will be permanently disconnected. The new acess number will be
212-765-1220. The only thing that will be changing is the phone
number. Internally, the new number is connected to the same equipment
as the old number.
You may begin using the new access number, 212-765-1220, from August
15th, 2006 onwards. We recommend switching to the new number as soon
as possible to prevent any service interruptions.
We apologize in advance for any inconvenience. If you have any
problems or questions, please e-mail support.net or call us at